Overall satisfied. There were scratches on the car when picking it up, and I reported it on-site. However, upon return, vehicle inspection was ten times stricter than during pickup, and they didn't acknowledge the prior report from pickup. Luckily, I had taken photos before leaving the garage and uploaded them to the app. In the end, the person inspecting the car couldn't make a decision, so he called a supervisor, and I had to write the situation down on paper before completing the return process.

Very satisfied!

The staff were very friendly, but the queue time was a bit long.

The waiting time was a bit long, maybe because business is good.

The car model provided was different and much smaller than what I booked, so we had to pay extra to get a larger car. The process of exchanging the car took a lot of time, which was very wasteful.