In September last year, they provided me with a car whose brake pads were severely worn and unsuitable for driving! After driving just over 50 kilometers out of London, I had to replace the brake pads, which disrupted my schedule for the entire day. We requested compensation, but there has been no response to this day!

The process is straightforward with no additional charges.

It was alright. The car was downgraded and wasn't the model I booked, but that wasn't necessarily Enterprise’s fault. Next time, I'll book directly on their website. They didn't provide a GPS, but they taught me how to use my phone's navigation via a data cable connected to the car's screen. The tire pressure might have been too high, as the car kept prompting me to check it, which made me nervous. I called the store staff and was asked to send an email with photos, but I never got a response. Fortunately, there were no further issues until I returned the car.

Highly professional service

Top top service! would recomend to everyone!

Very very smooth