The pickup took a bit longer, I waited for over half an hour, but everything else went smoothly.

The service was very good

The confirmation stated that there was a parking shuttle. I called Yesaway and was instructed to take green bus to shuttle. Once we got there we were stranded. Called several times and took awhile to get an answer on how to get there (language barrier). Finally was told to take Uber or taxi. Family waited on side of road while I got car. Process took almost an hour. When returning vehicle, Was told to call when almost there so Uber could be ordered, which I did. They said they’d order it when we got there. Arrived 10 min later and doors were locked. Waited 10 min outside. Returned vehicle and Uber was ordered but only held 3 of 5 in our party. They ordered another which got lost and the last two in our party arrived 45 min later and we almost missed our flight. We arrived to return the car 1 hr 45 min before flight and this shouldn’t have happened.

Price was good and dropped slightly after booking.

Very clear explanations on the contract. No up sell for insurance. Car waiting for us.

Like: This was such an easy experience. They were efficient, kind, and made sure we were happy. They even left an umbrella in the car for us in case it rained! Will definitely use again and have already recommended!