Very good, convenient and efficient, with good vehicle condition. Although the passenger-side wiper doesn't clean perfectly, it doesn't affect driving. The car is very fuel-efficient—an excellent choice overall.

The pickup service was average, and the car itself had some minor issues: there were strange noises and the steering wheel was misaligned.

Overall satisfied. There were scratches on the car when picking it up, and I reported it on-site. However, upon return, vehicle inspection was ten times stricter than during pickup, and they didn't acknowledge the prior report from pickup. Luckily, I had taken photos before leaving the garage and uploaded them to the app. In the end, the person inspecting the car couldn't make a decision, so he called a supervisor, and I had to write the situation down on paper before completing the return process.

Had to wait in line for a long time and then waited another hour after completing the paperwork to get the car, supposedly because they were washing it. We originally rented a Highlander but were given a front-wheel-drive GMC instead. The power was weak and the car was heavy. The Rockies require snow tires from October 1st, and we rented the car on the 28th without any warning from the rental company. As a result, we got stuck in Banff for a long time due to heavy snow and slipping while going uphill.

Having a bunch of car keys that can't be separated is very inconvenient, especially with multiple drivers. They find ways to charge more, and adding multiple drivers costs over 100 yuan extra per day.