Horrible experience with GOLDCAR! Do not rent from them!

Staff in office was rude. Goldcar took an extra £100 on pickup and only refunded £70. On drop off with no explanation of why. Terrible service and will never use again.

The worst car rental experience I have ever had. An absurdly disorganized pick up that took close to an hour. Then the woman at the front desk insisted I pay a refuelling fee of €23, even though I said I would refill the tank before returning! She said, "if you don't like it, rent somewhere else". I will never deal with Goldcar again, I don't know how they are still in business.

They have charged me an insurance protection without ever telling me what it was!!! She told me there would be a £70 fuel deposit, took my card and charged me €310 without ever saying what it was! Complete rip off company, will never use Goldcar again.

I would not book with Goldcar again. They tried to sell extras on a hard way with telling lies. Take total care on what you sign. Don't trust on what they tell you at the counter! Check everything double. Check the car carefully, even the door lock by key!

No problems, good booking process.