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Live chat Email us Service Code: 2588831169
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Reviewed: Sat, Jul 14, 2018
About Shouqizuche: 2.0 /10
When we arrived at the train station, we couldn't reach the car rental company. The Deutsche Bahn customer service didn't have any record of our reservation. We waited for 20 minutes until an employee from the rental company showed up, but he couldn't speak English. It took us over an hour to get the car, wasting a lot of time. As a result, we missed several attractions. Why would a rental company that can't speak English offer international rental services?

Relevant Reviews on Shouqizuche in Germany

Orville Trevelyan

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Reviewed: Fri, Feb 7, 2025
About Shouqizuche: 10.0 /10
The staff at the return point in Germany provided excellent service and clear explanations.
About QEEQ: 10.0 /10

Nat Watt

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Reviewed: Tue, Feb 18, 2020
About Shouqizuche: 2.0 /10
Unclear charges for insurance - Environmental protection fee?

Cynthia Camp

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Reviewed: Tue, Jun 9, 2020
About Shouqizuche: 8.0 /10
Satisfactory
About QEEQ: 8.0 /10

Jocelyn Wild

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Reviewed: Mon, Mar 25, 2019
About Shouqizuche: 4.0 /10
Downgraded the car

Sabina Sinclair

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Reviewed: Wed, Oct 18, 2017
About Shouqizuche: 4.0 /10
1. The pickup location couldn't find the reservation, and we were directed to another branch; 2. The car class was downgraded, we got a SKODA FABIA in poor condition, unsuitable for driving in the Black Forest area; 3. The designated return spot at the central station was insufficient, requiring a long queue at the only counter to fill out forms, almost missed the train; 4. The actual rental company was EUROPCAR. At pickup, another family was also complaining about poor service... Haha!

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