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Live chat Email us Service Code: 3330192133
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I would avoid renting from Advantage in the future.

Reviewed: Wed, Jun 12, 2019
About Advantage: 6.3 /10
Even though we arrived late at night, and there were not many customers there, we had to wait in line and then at the desk for over an hour. The service was extremely slow, and not explanation was ever given for why it took so long. I would hate think what the experience would have been if it had been crowded. Also, we were surprised -- not in a good way -- that we were given a diesel car. Diesel is more expensive and not available at every gas station. This should be noted as a possibility in the rental process, just like manual transmission or any other unusual feature.
About QEEQ: 8.0 /10
Intermediate | Kia Forte 2 Doors or similar

Relevant Reviews on Advantage Phoenix International Airport

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Full Size | Toyota Camry or similar
Reviewed: Fri, Oct 4, 2019
About Advantage: 7.3 /10
I waited longer than necessary to pick up the car. There was only one attendant at the counter. It was a 11:00pm pick up.
About QEEQ: 10.0 /10

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Sun, Apr 7, 2019
“Great car but only average experience.”
About Advantage: 9.7 /10
The car was awesome, except for one tire which had a slow leak when we got it. We ended up spending a bunch of money filling it with air everyday and then eventually getting it patched ourselves when easyrentcars told us they would not pay for it, but we could drive (2 hours) to the pickup location to get a different car.
About QEEQ: 8.0 /10

Tracy J

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Full Size | Toyota Camry or similar
Reviewed: Thu, Mar 28, 2019
“Waited over 3 hours in line for a vehicle. People were furious!!!!!!!! Never again!”
About Advantage: 7.7 /10
We waited over 3 hours for our vehicle. We learned it was no fault of the very nice ticket counter employees but they did not have enough cars turned in and checked in for them to rent out. They were giving everyone what ever came available the next car. We did end up getting a mid size SUV instead of a full size. It was a little banged up with over 26K miles but it was a good car. I will never use them again though and pay the extra money for a well know rental company. If my husband was here now I would get the video of the massive line at Advantage and Fox and all other car rental lines empty.

b.BOUCHARD

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Intermediate | Kia Forte 2 Doors or similar
Reviewed: Sun, Mar 17, 2019
“Not the best experience”
About Advantage: 5.3 /10
wanted a intermidiaire and got a minivan with high cost gas! With so much scratches + a breach in winchield!! The guy at the counter was so unfriendly we arrived at noon and there is no more intermediaire car! Wanted so much to sell us a vus for 10$ more a day...we refused again and again finally he gave us the minivan no extra cost even if we didnot wanted this kind of car because cost more of gas...anyway like I said many times we didnot have a choice! Usually, we rent cars for almost 20 years, we can choose the cars at the parking lot and they are all nice, clean, like brand new...but not this time! No choice...dirty outside and inside...and full of scratches! Never seen that before ! So much that we took a video to be sure not to miss a spot! But we did, while driving to our hotel we find a star breach in the windchield! Again never experienced it before...again another video was done at our arrival at our hotel to make sure that they didnot try to put that on us. So we were nervous all our vacation that we would have futur problems with the company after drop off . At the drop off the guy was nice and said not to worry but still...hope not to hear about this company. Finally, they took a deposit of 200$ again first time for us to experience that So...if we can avoid that company we will in the futur
About QEEQ: 7.0 /10

r.buege

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Compact | Nissan Versa Note 2 Doors or similar
Reviewed: Sun, Feb 24, 2019
“i'm sure a common experience, the car i rented was unavailable. i was forced to take a larger car.”
About Advantage: 6.7 /10
car was fine, just not what i rented. why can't car rental businesses provide the "reserved" car i rented?

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