Not bad. When picking up the car, they just informed me that I didn't purchase the insurance from their company, and if an accident occurred, the deposit would be deducted. After I mentioned I had bought full insurance through the rental platform, they didn't say much and handed over the car as usual.

The wait was quite long, both for queuing and receiving the car. The first car provided had no air conditioning, but the staff member kindly helped me exchange it for another one. The car wasn't given with a full tank, only about three-quarters full, so I returned it with the same level. However, it was hard to control the exact amount when refueling, and I ended up adding more fuel than needed.

All terms are consistent and clearly explained, and there's no pressure to buy additional insurance upon inquiry.

Very easy, cheap, and fuss-free service. The car was in good condition. We'd got a hybrid car which helped save a lot on gas.

It was overall very good experience with car quality and Italy Car Rent personnel .

QEEQ got me what I wanted at competitive price