Pretty good and enthusiastic, but they require a full tank fuel deposit upfront.

Convenient pick-up, free self-service child seats.

There are too many people renting cars, and the waiting time is too long.

Staff at pick-up and return is very helpful. But beware not to pick up between 12.00-14.00. It's their lunch time no one open the door for us. Or maybe it's not a big city so no one operate during lunch time

Booking platform is good but recommend to show why we cannot book on Sunday. This is not first time I travel by rent a car but it's first time I found that they not open on Sunday. So thinking about who rent on Sunday!

On returning the car at 9 am, there was only one lady at the check in counter inside the office. She was also the one that had to go out to check the vehicle conditions, the fuel used etc and can process 1 customer every 15 minutes or so. There were 6 people on line and you can estimate how long it took her. I almost missed my flight because of this!