Couldn't get the desired model, the car's power was insufficient.

QEEQ made a mistake with the car model, but they offered me a special deal for the expected model. Hertz provided sufficient evidence proving the responsibility was on QEEQ's side.

The service lady was not enthusiastic and impatient. She was not diligent, I didn't rent a GPS but she included the charge in the bill, $67. Unprofessional, no one knew how to set up the GPS in Chinese, initially wanted to rent but then cancelled. Pushing unnecessary insurance even though I already bought comprehensive coverage.

Easy to pick up and drop off, and the car got the job done in the end. I do wish they'd had what I'd booked (a hybrid vehicle), but unfortunately they didn't and were offering me alternatives that cost more (Tesla) or were tiny two-door electric vehicles that wouldn't fit me plus my luggage. Had to go with a full petrol option instead.

Easy to use, had to update my booking once (pick up time) and had no troubles

Booked a mid size SUV specifically to fit our luggage. As soon as the rental clerk realised we didn’t need the additional insurance we were palmed off with a smaller SUV than needed. No pre inspection by the staff, couldn’t be bothered, luckily I always take extensive photos and videos as on returning the vehicle the inspection guy stated that I should have highlighted the parking dents and scratches before hand. Luckily I have photos on pickup and drop off. Beware!

EasyRentCars were fine.