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Told I would have to pay extra as car was being returned to another depot despite having paid in ful

Reviewed: Mon, Jun 10, 2019
About Europcar: 8.0 /10
Was offered an upgrade which was good advice. However I was told I would have to pay extra as the car was being returned to another depot despite the receipt showing I had paid in full! I am waiting to see if I am charged for just the upgrade or both. Either way I did not want this ort of hassle when going to a funeral.
Economy | Ford Fiesta 2 Doors or similar

Relevant Reviews on Europcar in Ireland

J.Gilchrist

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Compact | Ford Focus or similar
Reviewed: Thu, Sep 14, 2023
“Good experience, good price, good service”
About Europcar: 10.0 /10
Great customer service, I would use them again
About QEEQ: 10.0 /10
Very easy to use

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Mini Van | Nissan Qashqai 7 or similar
Reviewed: Wed, Aug 31, 2022
“Fantastic experience!”
About Europcar: 10.0 /10
The vehicle was great and fit 6 comfortably. The trips with our luggage was cramped. Most importantly, Europcar staff were helpful, courteous, and gave us no troubles. We brought our insurance documents, which was accepted without question. They were efficient and friendly; I would definitely use this car hire again!
About QEEQ: 10.0 /10
I used the QEEQ app and the process was easy and seamless

S.Garrett

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Standard | Volkswagen Passat or similar
Reviewed: Mon, May 30, 2022
“Highly Recommend”
About Europcar: 10.0 /10
Europcar was superb! High quality car, excellent customer service!
About QEEQ: 10.0 /10
Found a sweet deal in a tough rental market. QEEQ provided all necessary info for renting the car so when I showed up to the counter I had all needed documents.

G.Peppard

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Medium SUV | Hyundai Tucson or similar
Reviewed: Thu, Jul 4, 2019
“Good”
About Europcar: 9.7 /10
The man working the counter at cork airport was absolutely great helped me out a lot when I had to call as my flight was delayed a credit to your company
About QEEQ: 10.0 /10

D.Wiser

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Compact | Ford Focus or similar
Reviewed: Wed, May 22, 2019
“Terrible experience on the front and back end, car was fine.”
About Europcar: 7.3 /10
We had a very frustrating experience where we were not allowed to take the car off the lot without purchasing additional insurance, despite showing them proof of coverage. This has been an ongoing process to get this money refunded.
About QEEQ: 7.0 /10

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