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Told I would have to pay extra as car was being returned to another depot despite having paid in ful

Reviewed: Mon, Jun 10, 2019
About Europcar: 8.0 /10
Was offered an upgrade which was good advice. However I was told I would have to pay extra as the car was being returned to another depot despite the receipt showing I had paid in full! I am waiting to see if I am charged for just the upgrade or both. Either way I did not want this ort of hassle when going to a funeral.
Economy | Ford Fiesta 2 Doors or similar

Relevant Reviews on Europcar in Ireland

M.Hefferon

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Mini | Hyundai i10 or similar
Reviewed: Thu, Aug 22, 2024
About Europcar: 10.0 /10
Everything was fine
About QEEQ: 10.0 /10
All ok very satisfied

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Economy | Volkswagen Polo or similar
Reviewed: Tue, Aug 15, 2023
“Decent rental for a great price”
About Europcar: 8.0 /10
Super easy process, nice people. Rental car return is confusing at Dublin airport, but that’s an airport issue and not a Europcar issue.
About QEEQ: 10.0 /10
Made getting the car super easy overall, found a really good price for the trip.

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Mini Van | Nissan Qashqai 7 or similar
Reviewed: Wed, Aug 31, 2022
“Fantastic experience!”
About Europcar: 10.0 /10
The vehicle was great and fit 6 comfortably. The trips with our luggage was cramped. Most importantly, Europcar staff were helpful, courteous, and gave us no troubles. We brought our insurance documents, which was accepted without question. They were efficient and friendly; I would definitely use this car hire again!
About QEEQ: 10.0 /10
I used the QEEQ app and the process was easy and seamless

P.Mahajan

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Luxury | BMW 5 Series or similar
Reviewed: Sat, Jul 13, 2019
About Europcar: 9.3 /10
Great upgrade deals available
About QEEQ: 10.0 /10

A.Mulvaney

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Economy | Ford Fiesta or similar
Reviewed: Wed, Mar 27, 2019
“Will use different company next time.”
About Europcar: 2.0 /10
Counter staff refused to give me a car unless I pay for the upgraded insurance that would cost 300 euro so I refused to pay as the car was to come with insurance and I also have coverage with my credit card I asked would the put a hold for the overage on my card and they refused.

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