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Reviewed: Thu, Oct 5, 2023
About Hertz: 10.0 /10
Hertz is good except for being expensive. Renting an Audi Q5 for 3 days cost 5000. On the spot, I requested an upgrade, and for an additional 30 AUD per day, I upgraded to a Q5. However, the rental company advised that the insurance bought through QEEQ would require upfront payment. To avoid any hassle, I ultimately purchased insurance from Hertz for peace of mind. Additionally, it feels a bit like forced consumption that QEEQ makes you buy basic insurance with every package.

Relevant Reviews on Hertz BRISBANE APT

Harlan Isaiah

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Reviewed: Fri, Feb 14, 2020
About Hertz: 4.0 /10
Called 0736224500 and had to wait a long time for an answer. Accidentally left a purple water bottle in the car but they said they couldn't find it.

Alvis Abe

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Reviewed: Thu, Oct 11, 2018
About Hertz: 10.0 /10
Good, I recommend renting directly from the store.

Gene Bell

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Reviewed: Sun, Mar 18, 2018
About Hertz: 2.0 /10
Dissatisfied. The Australian staff at the front desk had a very bad attitude, overcharged us, and wasted time without clarifying. The extra charges have not been explained yet, and the deposit that was supposed to be returned that night has still not been refunded.

Norman Rockefeller

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Reviewed: Tue, Feb 7, 2017
About Hertz: 10.0 /10
Good, highly recommended!
About QEEQ: 10.0 /10

Kim Bennett

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Reviewed: Thu, Nov 10, 2016
About Hertz: 4.0 /10
The service was good, but despite returning the car with a full tank, I was still charged for fuel on my credit card after returning home. I'm not sure why this happened. They didn't ask for the fuel receipt when I returned the car, and it was charged long after I had already thrown the receipt away, making it impossible to prove.
About QEEQ: 10.0 /10

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