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Search for Lovetrip Car Rentals in Auckland
Reviewed: Wed, Apr 11, 2018
About Lovetrip: 2.0 /10
Contacted the rental company before clearing customs at the airport, and they told us to contact them again at the designated waiting spot. They said they would arrive in five minutes, but we ended up waiting for more than twenty minutes. During that time, I messaged them via WeChat and the rental company responded with impatience. Additionally, the pre-booked baby seat was not installed and had to be crudely tied with a seatbelt, which was very unsafe. This was my third time in New Zealand and I've never had such a bad car rental experience. Strongly recommend against renting from this company.
About QEEQ: 8.0 /10
car image
Lovetrip
Auckland
New Zealand

Relevant Reviews on Lovetrip Auckland International Airport

Gavin Dora

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Lovetrip
Auckland
New Zealand
Reviewed: Sun, Dec 1, 2019
About Lovetrip: 2.0 /10
Terrible car rental experience!!! The car we rented wasn't even registered under the company's name!!! This might explain why the owner strongly recommended purchasing full insurance! In Auckland, the car window was smashed, and all our luggage was stolen. When we returned to the car rental shop, the owner didn't care about how we were doing but instead asked if we had filled up the tank.

Theobald Chapman

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Lovetrip
Auckland
New Zealand
Reviewed: Sat, Apr 7, 2018
About Lovetrip: 10.0 /10
Great service, very helpful and attentive. We arrived earlier than expected, and they picked us up promptly!
About QEEQ: 10.0 /10

Philip Goldsmith

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Lovetrip
Auckland
New Zealand
Reviewed: Mon, Mar 12, 2018
About Lovetrip: 6.0 /10
Called after landing and was told to wait at the pickup/drop-off zone outside the airport, but it took 20 minutes for them to arrive.

Clara Bernal

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Lovetrip
Auckland
New Zealand
Reviewed: Mon, Feb 26, 2018
About Lovetrip: 4.0 /10
The attitude was extremely poor. They seemed to think that people from mainland China know nothing. This was the worst car rental experience in my travels to over 50 countries. Initially, I chose to support a car rental company run by fellow Chinese, understanding the challenges of living abroad. It was only a one-day rental, and I was curious about the business. However, this experience made me vow never to rent from a Chinese-run car rental company again.
About QEEQ: 8.0 /10

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Economy | Nissan Tiida or similar
Lovetrip
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Tue, Feb 4, 2020
“Cheap rental, don't have too much expectations.”
About Lovetrip: 6.3 /10
A bit hard to find the office upon picking up. Car is in average condition - not the cleanest, still had someone's used tissue paper in the car. GPS that comes with the car is in Japanese and probably hasn't been updated or anything to suit NZ map. No Bluetooth or aux input. Communication with the counter staff when picking the car was not the greatest. Otherwise, it's nice that they drop you off at the airport after returning the car.
About QEEQ: 8.0 /10
All good. No problem.

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