Good service, very satisfied.

Average. They initially gave me a car with a cracked windshield, but I was lucky to notice it.

I clearly bought full insurance on Zuzuche, but when the windshield was chipped by a stone, they asked for over 3000 NZD in compensation at the time of return, saying I should claim it back through insurance later. The process and paperwork are handled by the rental company, so why should consumers have to pay upfront?

We noted that we needed a baby seat when placing the order, but when we went to pick up the car, they only informed us that no baby seats were available. They asked us to buy one ourselves and promised a refund when we returned the car! They didn't offer any help at all. This is simply outrageous!

Really liked it