The wait time during pickup was a bit long, but overall the service was good with no hidden charges.

The staff had a very good attitude.

Since I only had a Mastercard credit card, I tried multiple machines but none worked. Finally, I found a Hertz counter machine where it succeeded. However, the staff member there, without informing me, aggressively pushed an insurance service. I strongly advise other renters to double-check the rental amount thoroughly. This person added over 200 units of insurance to my base amount, and I only realized it was commercial fraud after returning the car!

I didn't take the rental company's bus, so the line wasn't long.

When I said I didn't want insurance, their attitude immediately became terrible. They have too few cars, there was hardly any choice. We arrived at noon, and there was only one mid-sized SUV left. The queue was also very long, Americans are really inefficient!