Satisfied, it's a new car, very nice.

Dissatisfied with the car model

The process was smooth, but the staff initially recommended some better cars without mentioning the additional cost. The sales approach could be improved.

Reward

Pretty good experience. We rented the car around 7 AM with no queue. They handed us the keys and we had to find the car ourselves in the parking lot. You need to get familiar with the various controls like headlights, wipers, and audio system. Took us a while before we felt confident to drive. We booked a Benz A, but got an Opel Astra diesel version instead. The car had 6400 kilometers on it and came with adaptive headlights and a multimedia screen.