Short queue time, very friendly staff at the counter, no hard sell on insurance.

The service is extremely poor. Extra charges were added without any notice. Currently, Zuzuche is coordinating but it's been almost a month with no resolution.

Not bad. They didn't fuss much, but they gave me two keys that were locked together, which was very inconvenient to carry.

I'm really upset because I paid three times what s been to me in the "said I'd pay, in the contract said I already had insurance with the price I got and finally turned out it wasn t true and they changed my car, it was actually an abuse, they didn't give me what I asked for and pay a lot of money

Efficient , straightforward and pleasant .

Relatively good booking process but website needs to be more user friendly . Otherwise , absolutely fine .