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Live chat Email us Service Code: 9393629169
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Reviewed: Thu, Jun 21, 2018
About Hertz: 2.0 /10
Had to wait two and a half hours to pick up the car at Charles de Gaulle Airport T1. Arrived at 8:30 AM for a 9:00 AM pickup, but was told to queue again, which delayed us until 10:30 AM without any cars available. Finished paperwork but had to wait even longer for the keys. It was incredibly frustrating.

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Amelia Joel

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Reviewed: Mon, May 28, 2018
About Hertz: 8.0 /10
Picking up the car was very convenient

Dorothy Hansom

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Reviewed: Thu, Mar 21, 2019
About Hertz: 10.0 /10
Professional

Patricia Whitehead

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Reviewed: Tue, Aug 23, 2016
About Hertz: 8.0 /10
The service attitude was just average.
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Mini Van | Renault Scenic 7 Seats or similar
Reviewed: Wed, Aug 24, 2022
“It worked out fine this time although the costumer service was flawed.”
About Hertz: 10.0 /10
I called the agency’s number on the contract to change slightly my pick up and drop off times but the automated system had glitches and I couldn’t make the changes. I wasn’t able to talk to a person and it kept sending me back to the beginning of the choices and changing into French although I chose the English version. I kept wondering had I had a bigger problem if the costumer service would have solved it or not.

Prince Thakur

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Mini Van | 5 2 or similar
Reviewed: Wed, Oct 16, 2019
“Good”
About Hertz: 7.0 /10
There is no way to communicate with them France Hertz because some problem in their call routing process. Informed India Hertz and US Hertz too. But they could not help. Also road side assistance there is no response in France
About QEEQ: 10.0 /10

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