You really need to communicate well with the rental company about the insurance issue. When picking up the car, they pushed for an additional insurance of 146 Euros. They said if you don't take this insurance, you have to leave a 2400 Euro deposit. It was really intimidating, and I couldn't reach you by phone.

Terrible experience! After completing the formalities and being informed that I had purchased the supplementary full insurance from the rental service, the female manager on duty tried to sell me paper maps, GPS, and various insurances, which I refused. Her attitude then became very unfriendly. The Vitara arranged for me was red and had over 90,000 kilometers. While driving from Seljalandsfoss to Skógafoss, I received a call from the rental company inquiring about the vehicle's condition and requesting an inspection the next morning in Vík. The male staff member sounded very anxious on the phone. After I confirmed that the car was fine, his tone noticeably relaxed. About an hour later, before reaching Vík in a mountain pass near the branch road to Sólheimajökull Glacier, the throttle stopped responding, and the car eventually stalled. When I contacted the company for assistance, they insisted without inspection that it was my improper operation that caused the throttle failure (later, the provided repair list proved it was a clutch failure). Due to the poor communication and rude attitude of the rental company, I terminated the service agreement. Thanks to the persistent efforts of colleagues from the rental service, we finally succeeded in getting compensation. The rental company's behavior was malicious, and their service before, during, and after the rental was very irresponsible and rude. I give them a bad review. First-time visitors to Iceland planning to rent a car should consider their options carefully.

I rented a GOLF in auto transmission with a higher price but end the staffs offer me with a Mazda 2 in manual transmission. I was surprise and asked them that I thought I rented a GOLF in auto when booking but I was told by the staffs it is similar car. I said when I book online that time Mazda 2 or Hyundai i30 is cheaper than a GOLF. But the staffs told me that this is only similar car that they have so end up I they give me a Mazda 2 auto transmission. I’m very big size so when I’m getting in or out from the Mazda 2 always will have some difficulties. The car conditions was terrible as the engine check light indicator was on when I got the car and they told me is fine as it has been like this for awhile and after i drove for a feed day the water and tires indicator light on. I’m quite disappointed and upsets that it was a totally different type of car that I booked and the condition of the cars was so terrible that I need to worry for my whole trips that will this car breakdown halfway. I will definitely not to recommend any of my friends or book any car rental from this company again.

Is easy to use but it did not match the type of car that I booked.

The car we got was a bit battered on the outside, but it didn't bother us since it consumed next to nothing (which is a big bonus with Iceland price for petrol) and even though it looked small on the outside (Toyota Yaris), we could easily fit in 3 people with all camping gear. Pick up was easy, so was the drop off. I took pictures of all the bruises our car had and was a bit worried they might blame me for some of them even if they were not my fault (bad Trustpilot reviews), but they did not complicate at all.

We saved some money with price alert, thank you for that!

I purchased insurance before booking the car but then informed me that they would have a $2400 hold on my card if I did not purchase the $30 a day insurance. It was ridiculous. LONGGGG wait to pick up the car and waited forever to be picked up from the airport.