Both pickup and drop-off are very convenient, no complicated procedures, impressed by the trust system in the US.

Very satisfied

Classy and Sophisticated!

The attitude was acceptable, but they didn’t provide the car model I needed and even asked for an upgrade fee. I was too lazy to argue, otherwise, I would have pushed back. I won't use them again in the future.

When we arrived at the store, there were no cars available in the group we had booked. Without asking, they upgraded us to a different model that was in a higher category, and the price doubled. After negotiating, they finally compromised, and we had to choose a model that cost twice as much. They said it was the cheapest model they had available, and there were no other options. Our original estimated cost was $300, but it ended up being over $540. If we hadn't negotiated, the quote they initially gave us was $750, which was really frustrating.