It's like a nightmare, Bargai not answered my email at all, can you help?

Good experience overall, there was some upselling, but I declined.

Terrible service, absolutely avoid this company. They discriminated against us as Chinese customers. We followed the entire process to handle a flat tire issue, but their internal miscommunication caused chaos. One staff member told us to wait on site for a tow truck, while another said to drive to an approved repair shop to fix the tire ourselves. We went to the repair shop, but after the repair, they charged us $300 for a towing fee. The worst part was that they claimed we breached the contract by returning the car a day early without any negotiation. They just told us: 'You need to return the car immediately, we can't help you with the rest.' Absolutely outrageous.

Pick up and drop off at airport, super easy. No pushy sale from staff too. Also, car given to us was new and brought us around Tasmania, making it a very memorable trip. We were definitely satisfied :)

Easy and smooth booking. Price drop function worked like magic, love it!

Cost was lower than other rental companies. No upselling of insurance too.

No problems whatsoever. Very friendly and reliable. Very easy to arrange everything.