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Search for Hertz Car Rentals in Melbourne
Reviewed: Sun, Jan 13, 2019
About Hertz: 10.0 /10
There were many people when we picked up the car, but the staff remained polite and enthusiastic when it was our turn. Because I had purchased full insurance on the app and prepared all the necessary documents, the car pickup process was very smooth. When returning the car, an elderly gentleman kindly took care of the processing and helped to properly store the items we left in the car. However, the $200 AUD deposit has not been settled yet.
About QEEQ: 10.0 /10
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Hertz
Melbourne
Australia

Relevant Reviews on Hertz MELBOURNE DT

Wayne Raymond

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Hertz
Melbourne
Australia
Reviewed: Sun, Mar 10, 2024
About Hertz: 10.0 /10
Excellent
About QEEQ: 10.0 /10

Cathy Dobbin

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Hertz
Melbourne
Australia
Reviewed: Tue, Jan 17, 2017
About Hertz: 10.0 /10
Easy to find
About QEEQ: 10.0 /10

Mark Kathleen

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Hertz
Melbourne
Australia
Reviewed: Tue, Feb 6, 2018
About Hertz: 10.0 /10
Fantastic attitude!!! Extremely satisfied.
About QEEQ: 10.0 /10

Byron Bertie

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Hertz
Melbourne
Australia
Reviewed: Fri, Feb 3, 2017
About Hertz: 8.0 /10
After informing the staff that I had purchased additional insurance, they didn't try to sell me the store's insurance. They did charge an extra 100 AUD as a security deposit when swiping the card, but it has been refunded.
About QEEQ: 8.0 /10

M.Pritchard

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Economy | Suzuki Swift or similar
Hertz
Melbourne
Australia
Reviewed: Thu, Aug 4, 2022
About Hertz: 9.0 /10
Customer reception was a little dodgy. I was pressured to pay for an upgrade. The company didn't actually have the compact vehicle I had booked, but did not disclose this. I persevered with my booked smaller vehicle and the company rep had to admit that they could only supply a larger vehicle (for no extra cost). The vehicle also had some cosmetic damage that was not disclosed. I had to take my own photos to prove to Hertz that the vehicle had some damage that their own pre-rental inspection did not show.
About QEEQ: 10.0 /10
Excellent service - will use it again!

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