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Reviewed: Tue, Feb 12, 2019
About Hertz: 10.0 /10
The car rental location at Melbourne Airport is easy to find. After collecting luggage, just cross the zebra crossing outside the airport exit to the opposite side. It takes about 5 minutes to walk there. We did the paperwork in the afternoon around 2 PM. We also paid about 70 AUD for all tolls during the 3-day trip. The return time can be anytime before 4 PM on the agreed return day. We chose to return the car at a location in downtown Melbourne, which is less than 1 kilometer from Federation Square. It was also easy to find. There are gas stations near the return location, and the return process was simple, taking about 15 minutes to complete. We got a free upgrade to a new 2018 car with just 9000 kilometers on it. Adding an additional family member as a driver did not incur extra charges.
About QEEQ: 10.0 /10

Relevant Reviews on Hertz MELBOURNE APT

Otis Joe

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Reviewed: Sat, Jan 4, 2020
About Hertz: 6.0 /10

Angela Felton

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Reviewed: Thu, Feb 6, 2020
About Hertz: 10.0 /10
Easy pickup and return.

Vito Clare

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Reviewed: Sun, Feb 17, 2019
About Hertz: 8.0 /10
The service was very enthusiastic.
About QEEQ: 8.0 /10

Claude Kipling

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Reviewed: Sun, Jan 8, 2017
About Hertz: 8.0 /10
The store is very small, and you have to wait in line. The vehicle's condition is relatively good, but there are quite a few scratches. Since I had full insurance, the staff told me not to worry about it when I left because they didn't care how many scratches it had when I returned. However, I remind everyone that if you don't have full insurance, you should check carefully.

Chapman May

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Reviewed: Fri, Feb 23, 2018
About Hertz: 10.0 /10
Very professional, complete insurance coverage. Will choose again next time.
About QEEQ: 10.0 /10

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