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Search for Dollar Car Rentals in London

Not happy with Thrifty staff

Reviewed: Tue, Jun 4, 2019
About Dollar: 8.3 /10
They did not explain how tolls work. I did not know I had driven through tolls till I recevied the toll notice which I paid. I paid the two tolls and the two fines, each being £22, which was the £2 toll and £20 fine. I then received a notice for an admin fee of £42 for each toll notice. They have a duty of care to tell their customer how their tolls work, and if they do have to send the dmin fee, it should not be double the price of the toll and fine put together. I will NEVER hire with Thirfty again... locally or internationally
About QEEQ: 10.0 /10
BMW 5 Series image
Dollar
London
United Kingdom
Luxury | BMW 5 Series or similar

Relevant Reviews on Dollar in United Kingdom

Gerald Gray

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Dollar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Sat, Jul 26, 2014
About Dollar: 10.0 /10
The service is quite good.
About QEEQ: 10.0 /10

Beverly Locke

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Dollar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Fri, Oct 3, 2014
About Dollar: 8.0 /10
Good attitude. Mitsubishi.
About QEEQ: 8.0 /10

Karen Jackson

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Dollar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Fri, Jan 9, 2015
About Dollar: 6.0 /10
About QEEQ: 8.0 /10

R.Khondker

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Full Size | Jaguar XE or similar
Dollar
Inverness
United Kingdom
Reviewed: Wed, Aug 21, 2019
“It was eat with easy rental but tough to deal with Thrifty”
About Dollar: 5.7 /10
It was not rented by dollar. It was from Thrifty. Absolutely horrible. They charged me £380 extra for damages I didn’t do because they were busy to check car when I dropped off and claimed I made scuff marks.

t.woon hwee

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Compact | BMW 1 Series or similar
Dollar
Gatwick Airport(LGW)
London
United Kingdom
Reviewed: Tue, Jul 9, 2019
“Terrible experience at Dollar/Thrifty. Service staff Jon was unhelpful.”
About Dollar: 6.0 /10
Car was good. Wait was too long. What is an equiv car should be better defined. Staff Jon preferred that I cancelled! They agreed to cancel the first 500 taken on a S$ card(to take away forex diff), instead took 500 off a UK TSB acct. The first deposit was not cancelled or returned to the card account. WOULD HAVE BEEN BETTER FOR DOLLAR TO RESERVE THE CREDIT. That was how SIXT secured their deposit in my earlier week's rental. So much neater, and more considerate to the customer.
About QEEQ: 10.0 /10
Presently surprised wth Price Drop Protector. Pleasant little innovation. Keep it up in looking after your customer's interest.

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