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Live chat Email us Service Code: 4746224085
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Charles was friendly & professional.

Reviewed: Tue, Jun 4, 2019
About EZU: 8.3 /10
The only negative with the booking experience is the delay in receiving the $1500 deposit. I was told it would take 2 weeks for that amount to be returned to my account. I feel this is too long. Can this be looked into, please?
About QEEQ: 8.0 /10
Intermediate | Toyota Corolla or similar

Relevant Reviews on EZU Melbourne Airport

M.Darmanin

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Economy | Toyota Yaris or similar
Reviewed: Fri, Mar 13, 2020
“Good experience, but extremely fussy lender. Felt under pressure.”
About EZU: 10.0 /10
The car certainly exceeded my expectation, all around. It was a near new car, so it was beautiful to drive and the condition was immaculate. The service was good, but the premises are far from professional. The driver that picked us up was the same that did the paperwork, took us to our car and took tons and tons of pictures of the car, tyres, rims, everything. Very Very fussy lender. He ran the show all by himself on pickup. In my many experiences of car rentals, this is the first time I have been asked to provide a receipt to prove that I have filled up with fuel before dropping off the car.
About QEEQ: 10.0 /10
The booking platform worked well. I found that the bond of $1500.00 was excessive, and I am not sure any mention of that was made at the time of booking. Not everyone has an extra $1500.00 in their account, unexpectedly.

M.Myers

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Economy | Toyota Yaris or similar
Reviewed: Tue, Sep 24, 2019
About EZU: 9.7 /10
Simply an easy car hire - highly recommended
About QEEQ: 10.0 /10
Got me a great car hire - highly recommended

P.J. Brighton

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Full Size | Toyota Camry Guaranteed model
Reviewed: Sun, Sep 1, 2019
“Great car great price”
About EZU: 10.0 /10
Pick up was first class customer service was exceptional
About QEEQ: 10.0 /10

Jason Tan

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Aug 21, 2019
“Brilliant and good experience.”
About EZU: 10.0 /10
Very polite staff at the counter. Pick up guy was friendly as well. Overall, pick up and drop off process of vehicle was very easy and smooth. Staff made it easy for us and explanation was clear as well.
About QEEQ: 10.0 /10
Price was as per advertised. No hidden charges. Will definitely use Easyrentcars.com again for sure and will recommend to friends and family members.

J.McDerment

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Economy | Toyota Yaris or similar
Reviewed: Sat, Jun 1, 2019
“I was forced to buy insurance by customer service I already purchased online.”
About EZU: 6.7 /10
Refer to above. Cost me 70 dollars more than I paid
About QEEQ: 8.0 /10

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