The company doesn't have a store at the airport, and picking up and dropping off the car requires contacting the staff by phone. Communication is challenging without English proficiency.

Very satisfied.

I was expecting a counter at the airport for ease of picking and drop off car by parking at the public parking.

I ordered a more expensive Myvi but the Europcar offer me a lower rental fee car Bezza. Excuse is Myvi is all rent out. If that's the case, it shoud not appear on website that Myvi is still available. I told the airport staff but they can't do anything. While returning the car, the provided phone was not pick up cause I have to leave the car in traffic ticket risk and goto Europcar counter to call someone for car return check.

Car rental website is easy and smooth. But like I comment on Europcar, different lower rental fee car is provided.

We follow the sign to car rent car park but cannot enter,so we run to the stuff to get the pass to get in. A bit troublesome and dangerous.