Very good and efficient. The process is simple and straightforward.

Satisfied

The staff were very helpful. They did try to upsell, but respected it when I declined and were still polite.

Waited 30 min. to get the car. Had to walk another 10 min with luggage to get to the car. Car condition was good.

Fast and easy.

Car (camaro) has mechanical issues (steering/wheel alignment issues and was overdue for service by 5,000miles) meaning it was dangerous when driving on motorways above 60mph. Swapped the car at Las Vegas the next day. No customer service. Didn’t have a replacement so had to go with a four door even though we had especially booked an American muscle car for our honeymoon. Very disappointed with hertz and wouldn’t bother booking a car with them again given lack of customer service. Had a much better and smoother experience with Dollar.