Terrible experience. The airport car rental point was too small with limited vehicles, and early pick-up was not allowed. Customers were made to wait without reason, and the staff at the airport location were rude. When picking up the car, the fuel gauge was not full, but customers were asked to sign off on a full tank return. The staff were dishonest; a customer left an item in the car, and the employee falsely claimed it wasn't there.

Very satisfied. The return process with Leo was excellent; he was friendly, generous, and thorough. No waiting in line, got the car immediately.

No need to queue at all, the service was excellent, and the staff who delivered the car were enthusiastic and professional.

Rented a RAV4 through the rental service, but it was unavailable. Although we were upgraded to a Volkswagen Tiguan, which is noticeably smaller, the rear seats were at a 90-degree angle, making long rides uncomfortable. However, the Tiguan was safer for long distances. Appreciate the upgrade. The full insurance coverage was reassuring, and the pickup and drop-off were simple.

Very good experience, good service and easy to pick up the car. I will definitely come back next time

Easy and convenient to use