Very satisfied, the process of picking up and returning the car was very smooth.

Queue for a number

Pretty good

They will find every way to take your money

The wait time was very long, the service efficiency was poor, they kept trying to upsell other car types and insurance. They didn't even carefully check our order. We requested an automatic car but were given a manual one! Staff at the location were unfamiliar with the car's features, and the GPS was extremely difficult to use and essentially useless!