Great price but...

Canada

Reviewed: Sun, Jun 2, 2019

About Routes: 7.3 /10

Driver from airport made quite disturbing comments about people’s race and seemed to very much dislike anyone from Toronto. It was uncomfortable being with him in the pickup and return vehicle. Also, car wasn’t washed and there was quite a bit of damage that wasn’t recorded until I pointed it out. Construction at the Routes site was terrible and driver did not ask to help with the bags even though the gravel made luggage wheels unusable.

Intermediate | Toyota Corolla or similar

1 days rental

Relevant Reviews on Routes Ottawa Airport

Allen Bertram

Canada

1 days rental

Reviewed: Sun, Aug 4, 2024

About Routes: 8.0 /10

The counter is relatively small, but the service is good.

About QEEQ: 10.0 /10

N.Abdi

Canada

1 days rental

Full Size | Nissan Altima or similar

Reviewed: Sun, Jan 19, 2020

About Routes: 7.7 /10

They need to improve their customer service

About QEEQ: 10.0 /10

excellent and easy to book.

Canada

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Wed, Sep 11, 2019

About Routes: 9.0 /10

difficult to deal with off property location. Slow pick up time ( rush hour) . Not clear where pick up is. I've never had anyone make me PROVE I had insurance for rentals. Luckily I had all documentation with me. Found that part to be offensive.

About QEEQ: 10.0 /10

B.Bancken

Canada

1 days rental

Economy | Kia Rio or similar

Reviewed: Wed, Jun 19, 2019

“Excellent”

About Routes: 9.3 /10

The people at the Routes office went above and beyond for me. When I got to the airport I realized I had forgot my iPad in my rental car. They lady at the counter and phone was very patient and the shuttle driver made an extra trip to bring it to me. He wasn’t even going to take a tip for his trouble until I insisted.

About QEEQ: 10.0 /10