Great price but...

Canada

Reviewed: Sun, Jun 2, 2019

About Routes: 7.3 /10

Driver from airport made quite disturbing comments about people’s race and seemed to very much dislike anyone from Toronto. It was uncomfortable being with him in the pickup and return vehicle. Also, car wasn’t washed and there was quite a bit of damage that wasn’t recorded until I pointed it out. Construction at the Routes site was terrible and driver did not ask to help with the bags even though the gravel made luggage wheels unusable.

Intermediate | Toyota Corolla or similar

1 days rental

Relevant Reviews on Routes Ottawa Airport

N.Abdi

Canada

1 days rental

Full Size | Nissan Altima or similar

Reviewed: Sun, Jan 19, 2020

About Routes: 7.7 /10

They need to improve their customer service

About QEEQ: 10.0 /10

excellent and easy to book.

Canada

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Sat, Nov 9, 2019

“EasyRentCars great... routes mediocre service”

About Routes: 9.0 /10

Counter staff were very unfriendly. Not rude but just unfriendly. No attempt to be pleasant at all. Both on pick up and drop off. ( same person) Driver from airport pleasant. Back to airport - again not rude but unfriendly. Like we were bothering him.

About QEEQ: 10.0 /10

No issues. Will use again

K.D.

Canada

1 days rental

Economy | Kia Rio or similar

Reviewed: Wed, Aug 14, 2019

“Great rental for a good price!”

About Routes: 9.3 /10

Counter staff were helpful - no wait time aside from signing documents. Shuttle driver was very friendly and funny. Car was in great condition and clean.

About QEEQ: 8.0 /10