They kept saying they couldn't process my old-fashioned credit card and forced us to buy their additional insurance, costing an extra 81 euros. What's the point of buying insurance from the rental platform then?

I brought my driver's license and the free international driving permit translation certificate from Zuzuche, but I didn't get the German sworn translation certificate. As a result, the German car rental company required me to take full insurance or I wouldn't be able to rent the car. I was in a hurry and didn't have time to argue, so I ended up paying over 200 euros for insurance for 6 days while the car rental itself was just over 150 euros! Last time I used rentacars.com in Germany and paid directly on the website, then went to sign the contract and got the keys without anyone asking about the sworn translation certificate or insurance.

1. There was only one staff member at the store, and the pick-up location was a 5-minute walk from the airport. 2. Another car was blocking ours at the pick-up spot, making it impossible to collect our vehicle. 3. Despite calling multiple times, we couldn't reach the staff (this was around 11 PM). 4. We had to walk back to the airport to contact the staff. The only staff member prioritized other customers’ pick-up orders despite our issue. Eventually, they resolved the issue by changing the car, but it took a long time.

It's okay. The rental company tried to sell us their full insurance, we didn't agree at first, but the staff didn't push much. Everything went smoothly.

El carro superó mis expectativas

Todo bien