They promoted full insurance, but didn't push further after I declined. The service was good.

It was okay.

The car was in excellent condition, super clean and came with nice features (WiFi and Android Auto). I had a good experience with the staff. I recommend Hertz.

It was cheaper to book the car through easyrentcar than the agency website ; the insurance is particularly much cheaper.

It was extremely frustrating that your website allowed me to book a pickup truck from a location that doesn’t have pickup trucks. I even called to confirm, and though only a robot answered, it did say my reservation was confirmed. It was a major inconvenience for me. That said, the staff at the location were empathetic, understood the gravity of the situation, and genuinely did the best they could to rectify it.