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Pretty awful

Reviewed: Sat, Jun 1, 2019
About National: 5.3 /10
Because we wanted to drop the car off a few hours later than pick up, National made us make a second reservation for the same day and charged double the rate of our original reservation. Come to find out after paying all the extra and spending an hour at the booth we could have cancelled everything and rebooked for 3 days instead of 2 and a separate one and spent way less. It was a really poor experience. Also because we were told and required to do it the way we did our second reservation was a nicer car but we were downgraded to the car of the first
About QEEQ: 8.0 /10
Compact | Nissan Almera or similar

Relevant Reviews on National Phuket International Airport

Linda Nancy

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Reviewed: Tue, Jul 9, 2019
About National: 10.0 /10
I was very satisfied with this self-drive car rental experience. National Car Rental provided efficient and considerate service. When I returned the car, I mistakenly parked at the domestic departure terminal instead of the international terminal. Despite communication barriers and unfamiliarity with the roads, their staff patiently came to my location and reassured me with 'No problem'. This made the rental experience exceptionally good.
About QEEQ: 10.0 /10

P.NG

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Economy | Nissan March or similar
Reviewed: Tue, Jan 21, 2020
“A short and sweet road trip”
About National: 10.0 /10
They like to sell their own insurance for car rental
About QEEQ: 10.0 /10
Price protector didn't work too much.
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Voravech Kumpoot

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Economy | Nissan March or similar
Reviewed: Thu, Dec 5, 2019
“It's ok”
About National: 9.0 /10
There are many wrinkles on the outside. But the inside of the car is clean Pick up and return the car, convenient, fast
About QEEQ: 10.0 /10
Goodprice and easy to use
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Abhinav

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Compact | Nissan Almera or similar
Reviewed: Mon, Jul 1, 2019
About National: 8.0 /10
Finding the drop off location was a bit of a hassle. Also even though there were three cars present for drop off the staff from National was absent
About QEEQ: 10.0 /10

Y.Wong

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Compact | Nissan Almera or similar
Reviewed: Thu, May 2, 2019
“Easy Booking”
About National: 7.7 /10
The service at National was good. No issues there. Quick check-in, then waited just a while to be brought to the carpark to inspect and pick up the car. The car was just alright. It was a bit scratched up and was a 1.2L so it was tough getting up some of the hills in Phuket. I had rented cars in Phuket before and it seems that the local agencies had newer cars.
About QEEQ: 10.0 /10
Easy comparison for car rentals, resulting in great value. Also, the car insurance costs are reasonable too.

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