Both pick-up and drop-off were very efficient.

A variety of car models available, and the car condition was good. The pickup process was quick, and the return process was even faster. It only took about two minutes to park and complete the return, which was excellent! However, I'm not sure when the $100 deposit will be refunded.

The queue at Melbourne Airport was shorter compared to other companies when picking up the car. Returning the car was also quick. A staff member took photos around the car and printed out a receipt. Of course, the car was in good condition as well.

Picking up and returning the car at Melbourne airport was very smooth. The staff at the pick-up were very friendly and provided detailed and professional explanations of various scenarios. Their service was attentive, thoughtful, and very considerate.

The car offered to us was really comfortable and made our entire trip really memorable