Arrived at the airport, there was a car to pick us up, about ten minutes to the store, and the pickup was quick.

The staff was very helpful. When I returned the car , I was running late to get to the airport due to LA traffic and the staff got me to the airport very quickly! The customer service was wonderful !

It was easy to rent and I didn’t get a price decrease because I purchased at the lowest price.

I am a seasoned car renter, and not easily pleasantly surprised, but YESAWAY's personnel was simply great - everybody was really friendly and fast, they picked us up late at night when we arrived, and gave us a ride to the terminal when we departed. I would definitely recommend YESAWAY to all my friends and relatives. Great job, guys!

We received larger vehicle from lot. Vehicle in poor condition. Brakes rattled, car quickly overheated driving in traffic, car felt as though it was not safe and needed to be serviced badly. When I contacted YESAWAY, they were unable to accommodate us unless we drove the 2.5 hour back to LA. Discussion about what was wrong with the car resulted in customer service agent stating that if something was wrong with the car, it was our fault since we drove it off the lot. Very disappointed in overall quality and service.

Like: Staff were great: professional, helpful and friendly! Highlight to Michael!
Dislike: Nothing