Quick response and excellent service. They repeatedly reminded us to drive safely and even recommended some good travel routes.

When returning the car, there was only one person on duty at the company, so customers had to return the car themselves. The navigation address was inaccurate, and it took a long time to find the correct location. Although they upgraded us to a Camry, there were only two of us, and we didn't need it. Moreover, the Camry was a low-end model without a reversing radar, had a lot of noise, and consumed more fuel than the car we originally booked. The additional insurance cost $36 per day, almost equal to the car rental fee, making using instant rental a more convenient option.

The car rental company is Chinese-owned, communication was smooth. However, the Toyota Corolla we rented was very old with almost 150,000 kilometers on it. Without any collision incident, the chassis guard screws fell off, likely due to the car's poor condition. Although it was a minor issue, it delayed our journey and made us anxious. Objectively, the rental price was quite cheap, but we didn't know beforehand that the car had nearly 150,000 km on it. Otherwise, we would have preferred to spend more for a newer car. Also, when picking me up to the store, I specifically asked the driver about the car's mileage, and he casually said around 70,000 to 80,000 km. Not sure why he needed to play this trick since I could see it once I started the engine. The store actually has many new cars available, including Corolla, Camry, and Alphard. However, the owner and the staff are quite clever, hehe. Overall, the service was good, but make sure to ask about the car's condition before renting.

Very professional and enthusiastic

The car was in good condition. The girl who gave us the car was very helpful and even accompanied us to a nearby supermarket to buy some things.