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Reviewed: Sat, Oct 8, 2016
About Hertz: 10.0 /10
The experience was okay, they asked if I wanted insurance, saying it would be risky without it. But I already bought insurance from the intermediary website. I guess the information between the two sides wasn't communicated. The intermediary sites probably make money from insurance. I've heard that insurance bought directly from the rental company is more effective and reliable if there's an accident, so next time I won't buy insurance from an intermediary site.
About QEEQ: 8.0 /10

Relevant Reviews on Hertz VANCOUVER INTL AP

Antony Delia

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Reviewed: Fri, Jul 5, 2024
About Hertz: 10.0 /10
Overall, it was smooth and satisfying.
About QEEQ: 10.0 /10

Josephine Chaucer

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Reviewed: Wed, Jul 10, 2019
About Hertz: 10.0 /10
Smooth and efficient pickup and drop-off process, reliable service.
About QEEQ: 10.0 /10

Theobald Chapman

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Reviewed: Sat, Aug 3, 2019
About Hertz: 10.0 /10
Very satisfied, our original car wasn't available, so we got a free upgrade to a 7-seater. The car was new and easy to drive.
About QEEQ: 10.0 /10

Maggie Barnard

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Reviewed: Tue, Aug 28, 2018
About Hertz: 4.0 /10
The service was inadequate. The car window was broken. I called and they said I could replace the car, but they made me go to two locations. When I got there, they said it couldn't be replaced and finally directed me to the airport location. The Chinese-speaking staff during the car replacement was nice, but the foreign staff had no expression and answered questions unenthusiastically.
About QEEQ: 8.0 /10

Ira Julia

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Reviewed: Sat, Jun 10, 2017
About Hertz: 10.0 /10
First time using, very convenient
About QEEQ: 10.0 /10

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