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Search for Easirent Car Rentals in London
Reviewed: Mon, Aug 7, 2017
About Easirent: 2.0 /10
1. There was a discrepancy in the service, and I was overcharged by £152.01. Despite multiple attempts to contact them, I have not received a refund. 2. We were told there would be a Chinese-speaking staff member to assist us with the car pickup, but when we contacted them via WeChat at 9 AM local time, they replied, 'This Chinese service number's working hours start at 8:30 AM. Sorry for not being able to assist you during your pickup time.' We had to figure it out ourselves, which was quite frustrating.
car image
Easirent
Heathrow Airport(LHR)
London
United Kingdom

Relevant Reviews on Easirent Drivalia Car Hire

Selena Katharine

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Easirent
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Wed, Feb 15, 2017
About Easirent: 6.0 /10
The service attitude at the store was quite good. Although there was a small issue with credit card fees, it was waived after communication with the rental company. I compared the rental costs with a friend who rented from another company, and mine was significantly cheaper. During the rental process, a Chinese guy who rented a Mercedes also told me that the cars at this store were cheaper and in good condition. He even suggested I get a membership card, as he did.
About QEEQ: 10.0 /10

Dominic Harrington

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Easirent
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Sun, Oct 2, 2016
About Easirent: 8.0 /10
The car was in good condition, but the company is relatively small. Service was average, and they tried to upsell insurance.

Humphrey Birrell

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Easirent
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Wed, Aug 17, 2016
About Easirent: 2.0 /10
Terrible experience. They don't accept UnionPay or credit cards with the UnionPay logo, so I had to buy full insurance at the store, which is much more expensive than the one on the car rental website. They also replaced the promised Volvo 70 with another car. Today, I received an additional charge of £55 from the car rental company without any explanation. Please help me check it. Thanks!

A.Brammall

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Economy | Ford Fiesta or similar
Easirent
Heathrow Airport T5(LHR)
London
United Kingdom
Reviewed: Mon, Mar 2, 2020
“A good experience”
About Easirent: 8.3 /10
Car was adequate for our trip. No problems with counter staff very courteous. Had problems finding the drop off location, street name not the same as given instructions. Otherwise it was a good experience.
About QEEQ: 8.0 /10

Bill

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Economy | Ford Fiesta or similar
Easirent
Heathrow Airport T5(LHR)
London
United Kingdom
Reviewed: Tue, Sep 17, 2019
“If I had been on a tight schedule I would have been upset at the delay at pick-up”
About Easirent: 8.0 /10
It took about an hour a half to receive the car there was a backlog of customers at the facility at Heathrow. The car trip meter was not put to zero but I only realised this after I had set off in the car.
About QEEQ: 7.0 /10
The platform seems good.

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