Very good.

I booked a Volvo but was given a Jeep Compass instead. This small Jeep has a fuel tank of only about 30 liters, which really caused me range anxiety—I felt like I needed to find a gas station after driving for just a short while. During the last two days, the fuel gauge even broke. No matter how much fuel you add, even if it's overflowing, the needle still shows 3/4 full. When returning the car, I had to explain this at the counter, and I don't know if they'll deduct money for it.

This company offers good value for money.

Although I tried to pick up the car early, the child seat wasn't suitable, and I had to wait over two hours.

Arrived an hour early to pick up the car, only to be told that the model I reserved wasn't available. I was offered an upgrade to a higher-end model for an additional 14 euros per day, or I could wait another hour. Reluctantly, I waited another hour. Other Chinese travelers on the same flight faced the same issue. An hour later, I came back to pick up the car and was informed that the BMW X2 was still unavailable. They only had a BMW 216 in the same class, but I argued that the website indicated the same class vehicles did not include the BMW 216, and the rear space of the 216 is significantly smaller than that of the X2. My argument was ignored, and I had no choice but to upgrade to a BMW 318, paying an extra 14 euros per day. During this time, I made a special trip to the garage to see the car, only to be given the wrong key, making the trip pointless. They also suggested I buy additional insurance, which I declined. Overall, it took two hours to pick up the car. Their attitude was not exactly bad, but I wouldn't call it friendly either. The entire experience was very poor! In the end, I paid a lot more for a car that I didn't expect.