The car was too old, with a lot of paint peeling off, and the steering wheel had no power assist.

The customer service was terrible. They hung up even before I finished asking my questions. Very impatient and rude.

There was no airport pick-up sign as promised, and we ended up waiting for over half an hour. The car was in terrible condition. Extremely disappointed!

Very convenient, picking up and returning the car is right at the terminal entrance. The car model is great. I participated in the Ironman competition, and my bicycle could be easily placed in the trunk while my family could sit comfortably in the back. When picking up the car, I found a nail in the front tire. The staff responsibly took it to get the tire fixed before handing it over.

Like: Efficient & On time !
Dislike: nothing