Like: I like that the staff was punctual during my pick up. Also they were professional in identifying the scratches and dents of the car made by previous drivers so that I would never be wrongly blamed for those damages. Dislike: They were a bit slow to arrive when it was due to return the car to them. This caused me to be almost late for my flight check in.
They promised to pick me up at the airport with a sign. However, I waited for half an hour after arrival and still didn't see anyone, and it was a midnight flight at 12 AM. After multiple calls to customer service, the car finally arrived after 1 AM.
The car was not safe for rental, horn did not work, steering was horrendous and the car would not start if it was raining. I will never use EPTA again and would give a lower rating if I could.
About QEEQ:10.0/10
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A reliable car to get me from places to places
Dislike: They were a bit slow to arrive when it was due to return the car to them. This caused me to be almost late for my flight check in.
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