Booked through QEEQ platform, applied for a translation in advance, and bought full insurance. At the counter, they only charged a 1-dollar deposit. Reserved a Toyota Corolla, but it wasn't available at pickup. The staff casually pointed to a nearby Hyundai Venue, which was new, and there was no extra charge, so we took it. Full tank on pickup and return. Noticed a scratch on the right door at pickup, took photos according to the guidelines. Return was smooth with clear signage. Rented for 3 days to visit Banff; couldn't make it to Jasper due to the wildfire.

They push insurance sales on you.

There were various sales pitches and price increases. We booked a Cadillac but they insisted on giving us an Infiniti. Initially, it was $200, but I insisted on not taking it and they reduced it to $150. In the end, we were in a hurry and just accepted it. The car rental company was convenient and the procedures were simple.

The staff at the Alamo rental location in Calgary were very good, patient, and meticulous.

Picking up the car at Calgary Airport was very convenient, with signs guiding you all the way. The pickup location is very close to the airport exit. The Alamo staff were very nice, explained some details, and offered a few insurance options. You can buy them on the spot if needed; they aren't expensive, and there’s no problem if you don't buy them. Then we went to pick up the car. There were several car options to choose from, which was amazing.