everything great

Left some items in the returned car, but the lost and found team was very indifferent and not very helpful. You still need to check-in by yourself; otherwise, be prepared to wait in line.

Got tricked into buying a lot of extra things. The car rental platform did not inform me in advance.

The paperwork was processed quickly, and the staff were polite and orderly.

The car is advertised as a Mustang or similar - there was ONE Mustang, that someone was sitting in, and then there were about 14 other convertibles, none of which had comparable boot space. In fairness, when we returned, they reduced our rental by one day because of the non-availability of the Mustang

Up sell of insurance wasn’t pushy but wasn’t necessary either

Smooth