Amazing experience, they even gave me a free car upgrade!

Very satisfied, efficient, always use Hertz for car rentals.

Overall good. Most vehicles of the same type are Chevrolet Malibu, but the trunk is relatively small. The car is slightly smaller in size compared to similar models.

Hertz is truly a big company; the entire process was very organized and user-friendly. The vehicle provided was in excellent condition. When we picked up the car, we noticed some scratches on the wheel. After showing photos to the service desk, they said it was fine. Upon returning the car, they simply checked the odometer and fuel level and completed the inspection. They had held a $200 deposit when we picked up the car, which was promptly refunded to our card after the inspection. It was really fast.

Car wheel alignment was waaaay off. When we drove, it felt like the wheels were going to fall off. Unfortunately we were too far away to get the car replaced so had to deal with it.