The store is located in the city, and the parking lot is right next door. After completing the procedures, you can pick up the car by yourself, which is very convenient. We drove from Vienna to Prague, the car was in great condition, and the scenery along the way was beautiful. There is a dedicated car return area at Prague airport, and the staff are very efficient, taking only 5 minutes!

The process is fairly standard, but the service is relatively indifferent, possibly because it's Vienna.

It was okay. I sensed they weren't particularly friendly towards Chinese customers, but there weren't many people when picking up the car, so it wasn't too bad.

Europcar is pretty good. Picked up the car in Vienna, the process was simple. An automatic diesel Golf. The car was very new, only 15,000 kilometers, and very easy to drive. Returned the car in Prague, and the store even helped call a taxi. No upselling, charges were according to the contract. Recommended.

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