I got a nice upgrade Really amazing staff

a wait time of over 40 minutes to pick up car

price drop reduced our price by £91

Had no problems in picking up or dropping off car. Staff were polite and helpful. There was an assumption that I'd want their extra insurance and not return car with full tank of fuel, but when I said no it was accepted immediately. All in all very satisfactory experience.

Best price and value, easy ordering, documentation very clear - what else would I need. Excellent Couldn't download their app!

Very quick to pick up car. As advised by EasyRentCars, they tried to sell us extra insurance and even claimed the insurance we purchased through EasyRentCars was invalid. They also made us pre-buy toll roads as they said it would be cheaper and hard to avoid driving on them based on our route. However, we never drove on a tolls road so that was a waste of money.

Very easy and smooth process, cheaper than competitors.

The other comparable cars in my value class were not of standard. Counter staff were too tough on upselling. Free upgrade after complaint but car was in a state. Not clean. Scratches and bumps everywhere. Been back 2 days and still yet to receive deposit back

Simple. Efficient and cheapest on the market. Will be using you guys again

there is no full insurance coverage option, and hence needs to get extra coverage from them. Recommendation on fasttrak option by mentioning about high admin charge to mislead customer, as in california, there is not many toll roads and most can take cash.

Good service. If they can have full insurance coverage option is better.