Picking up and returning the car was extremely convenient, and the car was in good condition.

It was a smooth process. Great price. Clean car. Professional and courteous representatives.

User friendly. Good deals.

Car was good was a last minute change of vehicles, it was a bit dirty on the dash area, the stickers on the windows sometimes tend to my thinking there was a car on my side due to location and my peripheral vision.

I waited a really long time to get my car. They need an actual document showing your insurance. Visa and MasterCard are not enough. This really needs to change as it bogs down the whole exchange. Most of their customers are Chinese tourists who are accustomed to providing that but the company hasn’t yet understood how things are done in America.

Like: I like how the shuttle picked you right up from where I was at the airport and drop me right off where I needed to be when leaving
Dislike: I wish the rental car company would offer booster seats for free