Very good experience Of car and staff.

The location for returning the car at Cologne station is not clearly marked, and the navigation on the car rental app is also incorrect. It took a lot of time to find the return location.

Very good

Picking up and returning the car was very convenient, and the communication was smooth.

Great! The car inspection was very thorough when returning the vehicle. Highly recommend getting full insurance and opting for the zero liability option.

The staff was nice, but the waiting time was just too long. We had to wait for a very long time. In Germany, it’s mostly self-service. They give you a key once everything is done, and then you walk to the parking lot to get the car. The Munich parking lot was the multi-story type, and after coming down, we lost the GPS signal in the congested streets. No... signal... at all, so we drove randomly for a while before the navigation started working. But the car was very clean. We returned it at Frankfurt airport; you just hand over the car, and it's done. Super convenient. Renting a car in Germany is awesome.