Europcar KUALA LUMPUR INTL AIRPORT 2 Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Roxanne Bacon

Malaysia

Reviewed: Tue, Feb 5, 2019

About Europcar: 2.0 /10

I specified an English translation document when booking. It wasn't indicated that the Zuzuche-provided translation document couldn't be used. Now I can't pick up the car. Called customer service at 4 AM, and they offered no help, saying it's my responsibility. They said they'll only list supported documents. Rented several times, first time encountering such an issue. Stuck at the airport in the middle of the night with no car. Absolutely shameless.

Europcar

Kuala Lumpur International Airport(KUL)

Kuala Lumpur

Malaysia

1 days rental

Relevant Reviews on Europcar KUALA LUMPUR INTL AIRPORT 2

Lawrence Christie

Malaysia

1 days rental

Europcar

Kuala Lumpur International Airport(KUL)

Kuala Lumpur

Malaysia

Reviewed: Fri, Feb 9, 2018

About Europcar: 6.0 /10

Long wait time for car pickup

Belinda Alsop(p)

Malaysia

1 days rental

Europcar

Kuala Lumpur International Airport(KUL)

Kuala Lumpur

Malaysia

Reviewed: Mon, Dec 5, 2016

About Europcar: 8.0 /10

First time using QEEQ. The airport counter was easy to find, but the 7-seater car was a bit old and had average condition with 80,000 kilometers on it.

About QEEQ: 10.0 /10

Harlan Isaiah

Malaysia

1 days rental

Europcar

Kuala Lumpur International Airport(KUL)

Kuala Lumpur

Malaysia

Reviewed: Thu, Feb 9, 2017

About Europcar: 10.0 /10

Very good

About QEEQ: 10.0 /10

Noah Gus

Malaysia

1 days rental

Europcar

Kuala Lumpur International Airport(KUL)

Kuala Lumpur

Malaysia

Reviewed: Thu, Jun 29, 2017

About Europcar: 8.0 /10

Pretty good. Since I travel for work, I've rented three or four times. EUROPCAR is quite convenient. Even on late flights, they can arrange someone to assist if you call in advance. It's quite hassle-free, and any damages are compensated at reasonable rates. I'll continue to rent from them in the future.