Good

The car pickup process was smooth, mainly because I had all the necessary documents ready: passport, credit card, and a translated driver's license. It was done very quickly. Considering my long rental duration, they gave me a brand-new car with less than 8,000 kilometers on it. Returning the car was also very convenient. It was at the train station; I parked in the small square in front of the station, and the staff took pictures, signed the paperwork, and drove the car away.

Very good

The store staff were very patient. Noticing our limited English, they even used a translation app to communicate with us. We just handed over the rental form and insurance documents to them.

There was no queue when picking up the car, it was just us, but the process was slow because they had to check a lot of information. Returning the car was relatively faster. It's the third day since we returned home, and we haven't received the deposit back yet, which is a bit concerning.

V.good service! Always impressed and will keep using.

Perfection always